Frequently asked questions
If your question is not here, write to us and we will answer in person.
- What is an alfajor?
- A sandwich of two soft biscuits with dulce de leche (a slow-cooked milk caramel) in the middle, often finished with coconut or chocolate. It is Argentina's everyday treat.
- How long do they keep?
- Each flavour's storage note and shelf life are on its page once confirmed, and the best-before date is stamped on the box. Keep the box closed in a cool, dry place.
- Are they suitable for vegetarians?
- Check each flavour's page: a flavour is marked vegetarian only once its recipe has been confirmed.
- Do you have gluten-free or vegan options?
- No. Our biscuits are made with wheat flour in a kitchen that handles wheat, so nothing we sell is gluten free. Dulce de leche is made from milk, so nothing we sell is vegan either.
- Can I send a box as a gift?
- Yes. Tick the gift option at checkout and add a message; it goes in the box. We never include prices.
- Where do you deliver?
- Anywhere in the UK by Royal Mail. Highlands and Islands may take a day longer.
- Can I cancel or return an order?
- Alfajores are perishable food, so the 14-day cancellation right for distance sales does not apply to them: a box cannot be returned for a change of mind. Before we start baking you can cancel for a full refund. If anything arrives damaged or not as described, please tell us as soon as you can, ideally within three days and with a photo, as food does not keep; this does not affect your statutory rights.
- Do you supply cafés and events?
- Yes. See the wholesale page and send us an enquiry.